Need Help? Call 2-1-1

When you need help and don’t know where to turn simply dial 2-1-1 to reach a caring community resource specialist.

United Way 2-1-1 (formerly First Call for Help) is an information and referral service that connects people to a variety of resources such as: help paying bills, housing search assistance, support groups, food pantries, community clinics, and many other services! We are available every hour of every day and can assist in almost any language.

Do you need Help - 3 ways to connect

Contact 2-1-1 by Phone

Dial 2-1-1 or 608-246-4357 (HELP). Available 24 hours a day, 7 days a week.

Contact 2-1-1 online

Search our database online. Do not hesitate to call us if you have any questions or are having difficulty finding the resources you need.

This short video will give you an overview of how to United Way 2-1-1 online database

Contact 2-1-1 in Person

You can also go to a 2-1-1 PLUS site to use a telephone or computer to access 2-1-1’s information database. Please call the location’s phone number to check for office hours.

2-1-1 PLUS sites in Dane County:

DeForest Area Community and Senior Center
505 North Main St
DeForest, WI 53532
(608) 846-9469

East Madison Community Center
8 Straubel Ct
Madison, WI 53704
(608) 249-0861

Madison-area Urban Ministry
2300 South Park St
Ste 2022
Madison, WI 53713
(608) 256-0906

Cambridge Area Resource Team
223 Jefferson St
Ste 1
Cambridge, WI 53523
(608) 423-1423

Dryhootch Madison
2825 University Ave
Madison, WI 53705
(608) 250-2540

Goodman Community Center
149 Waubesa St
Madison, WI 53704
(608) 241-1574

Catholic Multicultural Center
1862 Beld St
Madison, WI 53713
(608) 661-3512



Lussier Community Education Center
55 South Gammon Rd
Madison, WI 53717
(608) 833-4979

Meadowood Neighborhood Center
5734 Raymond Rd
Madison, WI 53711
(608) 467-8360

Porchlight Hospitality House
1490 Martin St
Madison, WI 53713
(608) 255-4401

Stoughton Hospital
900 Ridge St
Stoughton, WI 53589
(608) 873-6611

OutReach LGBT Community Center
600 Williamson St
Ste P-1
Madison, WI 53703
(608) 255-8582

Bethel Lutheran Church
312 Wisconsin Ave
Madison, WI 53703
(608) 257-3577

Middleton Outreach Ministry
3502 Parmenter St
Middleton, WI 53562
(608) 836-7338

2-1-1 PLUS sites outside Dane County:

Rock County:

ECHO, Inc.
65 South High St
Janesville, WI 53548
(608) 754-5333

Edgerton Community Outreach
106 South Main St
Edgerton, WI 53534
(608) 884-9593

Prescription Drug Savings Program

Do you want ongoing discounts for your prescriptions? Visit for more information about the free prescription discount card and how to obtain your card.

Please complete our 2-1-1 user survey to help us improve our service.

Do You Want to List or Update Your Agency/Organization with 2-1-1?

If you are interested in listing your agency or organization, the first step is to review our Inclusion Exclusion Policy [PDF] to check if your agency fits the guidelines to be listed as a community resource. If you fit the guidelines and would like to send a request to list your agency or update your information with 2-1-1 click here. Does your agency/organization want to become a 2-1-1 PLUS site? United Way 2-1-1 PLUS (Partnership Links Unity Support) sites are selected to reach people who will benefit from 2-1-1, but who do not have the means to access it by phone or computer. These sites are crucial because they provide the means to reach out and help more people providing an opportunity for organizations to come together and support the community. The site provides a place for staff to direct individuals to find resources that the organization does not provide themselves. The role as a 2-1-1 PLUS site is to provide a computer, and/or a telephone to help connect people to resources. 2-1-1 PLUS sites are a partnership between 2-1-1 and the agency to work together to help people find the services and resources they need in difficult times. 2-1-1 PLUS sites are available to people from all walks of life and each site connects community members to 2-1-1 where we provide people with information about community resources. PLUS sites can be located at places such as resource centers, food pantries, local non-profits or hospitals. If you  would like to become a 2-1-1 PLUS site please email or call 2-1-1.

Partners & AffiliationsAIRS Logo

For information on how to get help in other parts of the country, please visit the national website: 2-1-1 online United Way 2-1-1 is a member of Alliance of Information and Referral Systems (AIRS), Wisconsin AIRS and 2-1-1 Wisconsin. If you have any questions about 2-1-1,  please email or call 2-1-1.

Contact 2-1-1 online

Search our database online

Do not hesitate to call us if you have any questions or are having difficulty finding the resources you need.